How to play
Participating in our prize draw is simple and hassle-free. Here’s a step-by-step guide to help you get started
Join the draw
Purchase a ticket through our website or enter for free using the postal route by sending us a postcard with your details. Both paid and free entries have equal chances of winning.
Watch live draw
Check the main prize page for the draw date and time. Tune in to our Facebook page to watch the draw live and discover if you’re the lucky winner. The anticipation is part of the fun!
Receive your prize and share
Winners will have their prizes delivered to them. Share your happiness with our community by sending us a photo of you and your prize, which we’ll feature on our website.
General rules
Please, follow the rules to take part in competitions
No Refunds
Typically, raffle ticket purchases are non-refundable.
Platform
The draw will be held at the recommended online platform.
Terms & Conditions
Familiarise yourself with the terms and conditions of the raffle competition and follow them accordingly.
18+
You must be 18 years old or over to enter a raffle competition.
Online only
Tickets may be purchased by online method only.
Email notifications
Draw winners will be notified by email address.
Claiming Your Prize
Please, follow the rules to take part in competitions
Receive email notification
The winner’s email notification will include detailed instructions on how to claim your prize.
Follow instructions
Follow the steps provided on the notification email to ensure a smooth prize collection process.
Claim before deadline
Pay attention to the deadline mentioned in the notification. It’s important to claim your prize within the specified timeframe.
Frequently asked questions
Everything you need to know about raffle competitions.
How do I enter a competition?
- Choose the competition you would like to win.
- Select a number or get a lucky dip.
- Checkout with your billing and card details.
- Receive a confirmation screen and email.
- Check your entries against the entry list at the bottom of each competition.
Can I enter more than once?
Yes, you can enter as many times as you like into the same competition, as long as you are within the limit set by us.
If you exceed the limit of tickets allowed per person, you will get a notification error letting you know you can’t enter anymore into that same competition.
How is the winner picked?
When the competition closes, it will go into the closed competitions page. You will be able to see a list of all entries. Please follow us on social media and make sure to have your notifications on. We will do the draw live using Google Random Number Generator. The winner will usually be called on the live draw.
How is the prize delivered?
After the winner is announced, we will get in touch to arrange a suitable delivery date and time. If the winner is local, we may hand deliver the prize.
Can I come to the live draw?
All draws are done through our social livestreams. You will not be able to attend the physical draw, but you can watch the live on our social platforms.
What if the winner doesn't answer on the live draw?
We have all the winners contact information, so we will get in touch with them through those details after the livestream if we can’t get a hold of them on the live draw.
Which cards do you accept?
We accept only Visa and Mastercard.
What happens if a competition doesn't sell out?
We will give 50% of the ticket sales to the winner unless we decide to give away the prize instead. We may choose to increase that percentage at our discretion.
How do I enter for free?
You can find details on how to enter for free on our competition terms and conditions page.
How do I close my account?
Send us an email to [email protected] with the subject ‘CLOSE MY ACCOUNT’ from the email you use for your account.
How do I remove my saved cards?
Go to your account dashboard by clicking on ‘MY ACCOUNT’, then on PAYMENT METHODS. There you can remove any saved cards.